Please email us at admin@georgini.com.au so our team can facilitate your request.

Once we have received your return, we will inform you via email. Returns will be processed within 3 business days of receipt, although during busy periods this may vary. Refunds will always be processed onto the same payment method used for purchase. Refunds may take up to 10 business days to appear in your account.

Your returned item(s) remains your responsibility until it reaches Georgini. Georgini is not liable for any loss or damage to products whilst in transit.

If you are not entirely happy with your purchase you can return the item within 30 days and we will offer a credit to be used on www.georgini.co.uk

All credits are valid for 12 months. A refund can only be offered for brand new items returned in their original packaging. This offer is only valid for purchases that have been made online through Georgini.co.uk.

This offer is not available for purchases made via any third party web store, Georgini concept stores or Georgini stockists in Australia or Internationally.

We accept Credit Cards and PayPal at the moment.

On the rare occasions an item at our Fulfilment Centre may be damaged or missing and we will only find out when we go to pick your order. Although this does not happen often, we will contact you to arrange a refund or replacement item in these instances.

When you purchase from GEORGINI online, you will receive an email with your tracking number and a link to the shipping company to follow your order's progress.

GEORGINI UK will dispatch all orders on the next working day. Any orders received on Fridays and over the weekend will be shipped the following Monday. However please allow 1-3 business days to receive your order.

Yes, however, the original purchaser must return the item as any refunds or credits will be reflected on their account.

Changes or cancellations to your order can be made by contacting the Online Customer Service Team at online@georgini.com.au.

We aim to dispatch your items as quickly as possible and if your order has already been dispatched, we will not be able to make any changes.

The Georgini UK Website only allows orders within United Kingdom.

For international orders, please visit www.georgini.com.au. On the AU site, international shipping is available for a flat fee of AU$25.00. Any orders over AU$200.00 will qualify for free international shipping.

You can refer to our Jewellery Care Page.